RETURN POLICY: Please note that all sales are final. Due to the hand-made and fresh nature of our products, we do not accept returns, exchanges, or cancellations once an order has been processed for shipping. This policy ensures the highest quality and potency of our products.
DAMAGED OR DEFECTIVE ITEMS: If you receive a product that is damaged or defective, we sincerely apologize. Please contact us within 72 hours of delivery at firstname.lastname@example.org with photographs of the issue. We are committed to resolving any such problems swiftly and satisfactorily.
PRODUCT CLAIMS: Leland Francis lists the ingredients in our products and their commonly recognized benefits. However, we do not make any specific claims about the effectiveness of these ingredients.
INTERNATIONAL SHIPPING: International customers are responsible for all VAT, tariffs, duties, or taxes imposed by their respective countries. These additional charges are not the responsibility of Leland Francis LLC.
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